Privacy Policy

At Damla Bal Jewelry (“Damla Bal”), we value the importance of data privacy and are committed to handling your personal data responsibly. This Privacy Policy explains how we collect, use and protect your personal data when you visit www.damlabal.com (http://www.damlabal.com), place an order or communicate with us.

WHO CONTROLS YOUR PERSONAL DATA?

Damla Bal Jewelry is operated by Bal Damla, who is responsible for the personal data you provide to us in connection with the Site and our services.

Damla Bal Jewelry
Legal name: Bal Damla
Email: info@damlabal.com
Website: www.damlabal.com

WHAT PERSONAL DATA DO WE COLLECT?

Depending on how you interact with us, we may collect:

  • Contact Data: your name, email address, telephone number and billing or delivery address.
  • Order Data: details of products purchased, order information, delivery details and related communications.
  • Payment Data: payment and transaction information processed securely by Stripe. We do not store your full payment card details.
  • Account Data: information associated with your customer account, if you create one.
  • Communication Data: information you provide when contacting us or submitting an enquiry through our website.
  • Technical Data: information such as your IP address, browser and device information, and information about how you use our Site, where collected through cookies or similar technologies.

HOW IS YOUR PERSONAL DATA COLLECTED?

We collect personal data when you:

  • place an order;
  • create an account;
  • contact us or submit a form;
  • subscribe to our marketing communications; or
  • browse and interact with our Site through cookies or similar technologies.

HOW DO WE USE YOUR PERSONAL DATA?

We use your personal data to:

  • process and deliver your orders;
  • communicate with you about your orders and enquiries;
  • provide customer support;
  • operate and improve our Site;
  • send marketing communications where you have chosen to receive them; and
    comply with our legal, tax and accounting obligations.

We process your data where necessary to perform a contract with you, to comply with legal obligations, based on your consent where applicable, or where we have a legitimate interest in operating and improving our business.

We do not sell your personal data.

WHO DO WE SHARE YOUR DATA WITH?

We share your personal information with trusted service providers to help us operate our business, including:

  • Shopify: our website and online store platform
  • Shopify Payments: payment processing
  • UPS: delivery and shipping services

These providers receive the specific information necessary to provide their services or meet legal requirements.

COOKIES

Our Site uses cookies and similar technologies that are necessary for the operation of the Site and, where applicable, to understand how visitors use it and improve our services.

You can manage or disable cookies through your browser settings. Some features of the Site may not function properly without essential cookies.

HOW LONG DO WE KEEP YOUR DATA?

We retain personal data only for as long as necessary for the purposes described in this Policy, including to fulfil orders, provide customer support and meet legal, tax and accounting requirements.

YOUR RIGHTS

Depending on the circumstances, you may have the right to access, correct, delete or restrict the processing of your personal data, to object to certain processing, and to request a copy of your data.

Where processing is based on your consent, you may withdraw your consent at any time.

To exercise your rights or ask a question about your personal data, please contact us at info@damlabal.com.

You also have the right to lodge a complaint with the Hungarian National Authority for Data Protection and Freedom of Information (NAIH) or another competent supervisory authority.

INTERNATIONAL TRANSFERS

Some of our service providers may process personal data outside the European Economic Area. Where this occurs, appropriate safeguards are used in accordance with applicable data protection law.

SECURITY

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, misuse or disclosure.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be published on this page.

CONTACT

For questions about this Privacy Policy or your personal data:

Damla Bal Jewelry
Email: info@damlabal.com